From the AWI Reset page, do the following:.From the AWI, select Configuration > Reset Parameters.If you choose to hide the shortcut on the OSD page, you can still use the shortcut to reset parameters. After you enable the shortcut, you can choose to display or hide the shortcut on the OSD Reset page. You enable the shortcut on the AWI Reset page. When enabled, you can use the shortcut to automatically reset device parameters. When you click Reset, a prompt appears to confirm you want to reset the parameters.įrom the AWI, you can enable a keyboard shortcut ( Ctrl+ Alt+ Shift+ Space) to reset your Tera2 PCoIP Zero Client's parameters to its factory default values. From the OSD or AWI Reset page, click Reset.From the AWI, select Configuration > Reset.From the OSD, select Options > Configuration > Reset.Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo.įrom the OSD and AWI Reset pages, you can reset parameters to the factory default values stored in flash memory. It just seems to be getting more widespread, or at least more people are reporting it now.ĭoes anyone have any idea where we begin to find the cause of this? Any help appreciated.Note: Resetting parameters does not revert the firmware This also used to happen with an older build so we don t think the image is at fault. This does not seem to be affecting all users and 90% of people are using the same image. Those that are disconnected obviously need to log back in again no matter what. If they then disconnect and reconnect the monitors go back to reversed. If reconnected, to the user it just seems as though their monitor had a slight glitch except once the session is back up those users who had their monitors reversed find that they are back to the default setting. Following this they will either be automatically reconnected to their session, or disconnected entirely. Regardless, many users will be working away when their display will 'blink' - i.e. Most users have dual monitors and some set this up within the Wyse firmware so that display 1 is on the right, with display 2 on the left (reversed). We have View 5 deployed with Wyse P20s and a number of users have a strange display issue.

Restart teradici pcoip